February 25 - 27, 2019 | Norris Conference Center - City Centre Location, Houston, TX

Pre-Conference Workshops

8:00 am - 8:30 am Check in for workshop attendees and morning networking

Workshop A

8:30 am - 10:30 am Worshop A: Human-Centered Operational Excellence: Creating a High Reliability Culture
• Getting better at getting better: What does a culture of operational discipline really
• What is the role of culture in achieving operational excellence?
• What are the core values, behaviors, etc. necessary to achieve operational
• How can leaders create this culture within their organization?
• How decisions of “who does what where” affect your ability to achieve operational
• A different way of looking at the business architectures hat underpin how you
organize the business, manage process, conduct operations, and even support IT
• How do you assess and measure culture?

Workshop B

8:30 am - 10:30 am Workshop B: Asset Optimization: How to maintain asset integrity in a tough market
• Adopting OE without compromising on asset integrity
• Upgrading, altering and improving assets to maximise production at a lower
• State of the art, responsive techniques for optimising assets
• How inspection, maintenance and monitoring are being adopted as part of a
proactive strategy vs a reactive response
• How to develop comprehensive asset analytics to maximise return on assets
• What is the predictive risk solution that changes the safety – productivity
• Asset management with a lower budget:
- How to control risk by rebundling activities
- How to re optimise inspection and maintenance?
- What are contingency plans?

10:30 am - 10:45 am Morning networking break for workshop attendees

Workshop C

10:45 am - 12:45 pm Workshop C: Using Lean to Drive Operational Excellence
Lean is no longer about just running Six Sigma programs, it’s a relentless continuous
improvement journey. This workshop will show you how to get your journey started
and use Lean to drive OE in your organization.
• Building LEAN capabilities in OE and line leaders
• Moving past the tools and using the power of leader involvement
• Changing where work happens to improve business results – the why ?
• Understanding the behavior / priority shift required
• Building a plan to make LEAN leadership ‘the way we work’
• Mentoring, monitoring, and accountability actions centered around teaching people
to think systematically to solve their own problems
• Applying lean to your enterprise vs. integrating it into the business system
• Identifying the difference between Operator Standard Work and Leader Standard

Workshop D

10:45 am - 12:45 pm Workshop D: People, Process, Technology: Enabling the High Performing Organization
Mike Bearrow - Global Process Safety Leader, Rolls-Royce
Energy companies are striving to achieve excellence in operations, maintenance,
reliability and HSE. Whether you call it continuous improvement, operational
excellence, process excellence or being world class it all boils down to people,
process and technology. This workshop will focus on how to improve all three of these
elements so that Operational Excellence is enhanced. Workshop topics will include:
• People (Managers) Improvement – what managers can do to enable performance
• People (Doers) – How to choose the right people and keep them in a High
Performance Organization
• Process Improvement – What processes are commonly used including ISO (45000,
• How to continuously improve all of these processes simultaneously at once using
the Plan, Do Check, Act process for continuous improvement
• Leveraging Technology Like a Boss – Best Practices in Technology that yield results
• Dashboards, KPI reporting, metrics for Insight and Decision Support
• Automatic Risk Registers that give managers the information they need real-time
• How to leverage what you know across your enterprise using the HUAA (Heard,
Understood, Acknowledged, Actioned) process that works!
• Enabling Technology and the Dos and Don’ts


Mike Bearrow

Global Process Safety Leader

12:45 pm - 1:45 pm Networking Luncheon for workshop attendees

Workshop E

1:15 pm - 3:15 pm Workshop E: Human Factors and Procedures: What reliably effects procedural adherence AND what can you do about it?
Camille Peres - Assistant Professor, Environmental and Occupational Health, Texas A&M University
Dr. S Camille Peres will share stat of the art research identifying variables that reliably influence procedural adherence. She will talk about how to implement effective procedural designs and practices for safe and effective operations.
  • Learn why workers' experience level and task frequency strongly influences procedural adherence
  • Learn current "best practices" for safety and hazard statement designs
  • Understand how Operational Excellence can be compromised when procedural systems do not support workers' performance
  • Get hands on experience and with writing procedures

Camille Peres

Assistant Professor, Environmental and Occupational Health
Texas A&M University

Workshop F

1:15 pm - 3:15 pm Workshop F: Accelerating you Digital Strategy - and the Action Plan to Make it Happen
• Understanding the potential impact of digitization on your business – and your
• Selecting, designing and installing operations systems to ensure operations
availability and integrity
• Fostering a culture that accelerates technology adoption
• Integrating Process Control Networks with data management, optimization and
reporting systems
• Assessing and ensuring readiness for operations, taking into consideration
all aspects of the transition, including operational processes, roles and
delegations of authority, legal and/or operations documentation, data and IT
systems, resources and competencies; and governance
• How do you identify – and then develop - the digital skills and capabilities you

3:15 pm - 3:30 pm Networking break for workshop attendees

Workshop G

3:30 pm - 5:30 pm Workshop G: Auditing your Process Safety Program: Ensuring Continual System Improvement
Peter Montagna - Head, Global Adhesives SH&E Audit and Assessment, Henkel Corporation
• The latest tips and tricks for auditing your process safety program:
- Purpose for auditing
- Auditor qualifications and skills
- The audit process: notification; preparation; execution; closing meeting;
- Identifying and writing a shortcoming
• What’s required to be successful? Designing a model that’s broad enough to be
applicable to all of your assets
- Key elements of a successful process safety program
- Description of each element
- How elements work together
• How can we better learn from our mistakes?
- Description of the incident
- Identification of precursors that foretold the incident
- PSM element(s) that failed

Peter Montagna

Head, Global Adhesives SH&E Audit and Assessment
Henkel Corporation

Workshop H

3:30 pm - 5:30 pm Workshop H: Practical Application of AI, Machine Learning and IoT for Operational Excellence
• Understanding value streams in the context of Industry 4.0
• The evolving role of intelligent assets in a value stream
• Basics of AI and Machine learning in the industrial context
• Mapping AI to business needs – selection criteria
• Achieving operation certainty with AI:
- Asset reliability
- Operation optimization
• Selecting, designing and installing AI and IIOT systems for operational certainty

5:30 pm - 5:30 pm Workshops Conclude